Common rejection reasons and fixes

  • Background not pure white → re-run with the marketplace preset (sets #FFFFFF).
  • Product too small → the preset's padding makes it fill the frame; re-run.
  • Image too small → upscale in Studio, or use a larger original.
  • Text/watermark on main image → use a clean photo for the main slot; put infographics in secondary slots.
  • File too big → the preset's quality setting keeps it under the limit; or Compress to a target KB.
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