Help centre
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Sellers ke sabse aam sawalon ke chhote jawab: marketplace image size, Batch, wallet, refund, plans.
Sawal-jawab (Hinglish)
- Amazon ke liye photo ka size kya hona chahiye?Amazon main image: 2000×2000 px, pure white background (#FFFFFF), JPEG, product frame ka kam se kam 85% bhare, koi text/watermark nahi. Batch ya Studio mein "Amazon Main Image" pre
- Flipkart ka image size?Flipkart main: 1000×1000 px, white background, JPEG, max 5 MB, product kam se kam 80% frame mein. Preset: "Flipkart Main".
- Myntra ka size aur background?Myntra main: 1500×2000 px (3:4), JPEG, max 1000 KB. Secondary/lifestyle images grey (#EEEEEE) background pe. Preset: "Myntra Main".
- Meesho ka image size?Meesho main: 1080×1080 px, white background, JPEG, max 3 MB. Preset: "Meesho Main".
- Background kaise hatau / white kaise karu?Studio kholo → photo upload karo → "Remove background" ya background colour white chuno → download. Bahut saari photos ho to Batch mein marketplace preset chuno, background apne aa
- Ek saath 500 photos kaise resize karu?Batch (psydox.in/batch) pe jao, Excel/CSV mein image links daalo (ya ZIP upload karo), preset chuno (jaise Amazon Main), Start dabao. Khatam hone par ZIP + report milegi. Batch pro
- Mera batch fail kyu hua?Report ke FailureReason column mein wajah likhi hoti hai. Sabse aam: link ki file delete ho gayi, link private hai (login maangta hai), ya HTTP 404. Link ko "anyone with the link"
- Ratio change karne pe joote ka white sole kat gaya / gayab ho gayaYe tab hota hai jab background ko repaint kiya jata hai. Batch mein us run ko kholo aur "Reprocess as ratio-only" dabao — isme sirf canvas badhta hai, product ke pixels kabhi nahi
- Paise kaise daalu (wallet recharge)?Wallet → Add money. Kam se kam ₹299, ek baar mein zyada se zyada ₹50,000. UPI, card, net banking (Razorpay). Pehla recharge karte hi paid AI features chalu ho jate hain.
- AI photo ka kitna paisa lagta hai?AI Background / Scene / Lifestyle / Model / Angles / Catalog shot / Prism image: ₹10.00 per image. Paisa sirf bani hui image ka katta hai — fail hui image free hai. Free tools (res
- Fail hui image ka paisa kata?Nahi. Pehle paisa sirf "hold" hota hai; jitni images bani utni ka hi charge hota hai, baaki turant wapas. Wallet → History mein har charge aur release dikhta hai.
- Refund kaise milega?Bacha hua wallet balance refund policy (psydox.in/refund-policy) ke hisaab se maang sakte ho; refund 5–7 working days mein original payment method mein aata hai. Paisa kata par wal
- iPhone ki HEIC photo kaise chalau?Seedha upload karo — PsyDox HEIC/HEIF ko JPEG mein badal deta hai. Toolkit mein "Convert to JPEG" bhi hai.
- Photo ka size KB mein kam kaise karu?Studio/Toolkit → Compress → target size (jaise 500 KB) daalo. Quality 55 se neeche nahi jati; zarurat ho to image thodi chhoti kar di jati hai.
- Free mein kya kya hai?Resize, crop, rotate, ratio change, background white/colour, compress, format convert, HEIC, rename, Batch processing (bina AI), public tools, aur PsyDox Spark chat (200 messages/d
- PsyDox Spark, Star, Nova mein kya fark hai?Spark: tez aur hamesha free. Star: zyada samajhdar, actions le sakta hai — 20 messages roz free, phir paid account pe per-token. Nova: gehri soch wale sawalon ke liye, sirf paid.
- Chat mein limit khatam ho gayiSpark kabhi block nahi hota — 200 ke baad reply thoda dheere (har 30 second mein ek) aata hai. Star ka free allowance roz 05:30 IST pe reset hota hai.
- Listing (title, bullets) kaise banau?Catalog kholo → template import karo ya built-in chuno → listing banao (SKU + photos) → "AI fill" → QA check → approve → export (XLSX/CSV/ZIP). Catalog Pro aur Business plan mein h
- Image check kaise karu ki Amazon pe reject to nahi hogi?Chat mein photo attach karke "Amazon ke liye check karo" likho — PsyDox Lens background, size, product coverage, text/watermark check karta hai. Roz 20 check free.
- Mera account suspend dikha raha haiSupport se sampark karo (psydox.in/contact).
- Password bhool gayaLogin page pe "Email me a sign-in link" dabao — email mein link aayega, click karte hi login. Ya "Forgot password?" se naya password banao.
- API se PsyDox kaise use karu?Settings → API keys mein key banao (abhi private beta), phir psydox.in/developers pe quickstart dekho. OpenAI-compatible API hai.
- Watermark ya text wali photo chalegi?Amazon/Flipkart main image pe text, logo, watermark allowed nahi. Secondary images pe infographic chal sakta hai. Lens se check karwa lo.
- Shopify ke liye size?Shopify ke liye 2048×2048 px square accha rehta hai. Preset list Batch mein dekho.
- Kitni badi file upload kar sakte hain?Ek image 25 MB tak, 50 megapixel tak. Toolkit ek baar mein 20 files / 100 MB. Bade catalog ke liye Batch.
- Review center kya hai?Jahan AI ki bani images export se pehle check hoti hain — approve ya reject, keyboard shortcuts ke saath. Kam confidence wali cheezein highlight hoti hain.
- Projects aur Assets mein fark?Projects mein designs aur runs group hote hain; Assets mein aapki banai har image ek jagah dikhti hai.
- Background mein scene/lifestyle kaise lagau?Studio → AI Scene ya AI Lifestyle → photo upload → scene chuno → generate. ₹10.00 per image, sirf bani image ka charge.
- Model pe kapda kaise dikhau?Studio → AI Model → product photo upload → model type chuno → generate. ₹10.00 per image.
- Chat purani baatein yaad rakhta hai?Haan — PsyDox Chat mein conversations save hoti hain (30 din). Left side mein search, pin, rename, delete kar sakte ho. "Delete all my chats" se sab mita sakte ho.
- Support se baat kaise karu?Har page pe neeche "Help" button dabao → "Contact us": page aur job ki details apne aap bhar jati hain. Ya chat mein "support se baat karao" likho, ya psydox.in/contact.
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